...As the Day She Was Born

Neela, worn out after her final ortho shift, has to stay on duty when a scheduling mistake has her surgical trauma shift starting immediately. Sarah's grandparents are in town, and Hank is taken to the ER after collapsing during an outing. Gates tries to convey to Sam that his feelings for her are serious. Pratt and Sam treat a father who shows signs of having been physically abused by his son.